Date(s) - 21/02/2020 - 29/02/2020
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Program Overview: Course workbooks and course completion certificates will be provided to all attendees. The curriculum will include case studies, role plays and some small group work activities. The curriculum is designed for all security and public safety administrators, command staff and front-line supervisors.
Defining & Refining Your Leadership Style Training & Mentoring (the FTO process) Communicating, Connecting & Coaching Creating a Climate of Quality Service & Commitment Handling the “Problem Employee” The 15-Step Process of Improving Supervisory Effectiveness The Ethical Edge Traits & Characteristics of Effective Leaders How to Manage and Control Complaints
Dates: Friday, February 28, 2020 (8am – 4:30pm)
Location: Sarah Lawrence College, Barbara Walters Campus Center, Room A
1 Mead Way, Bronxville, NY 10708
Cost: $199 per attendee; $150 per attendee if registering 4 or more from the same agency – LUNCH on your own